Privacy Policy & Drawing Regulations

At Heart Giving Association, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website and services.

1. Information We Collect
We may collect the following personal information:

• Full name

• Email address

• Contact details, such as phone number

• Payment information (for donations)

• Data provided voluntarily through contact or registration forms

2. How We Use Your Information
We use your personal information to:

• Process donations and issue receipts

• Send updates about our programs and initiatives

• Respond to inquiries or requests

• Comply with legal and regulatory requirements

3. Sharing of Information
We do not share your personal information with third parties except:

• When necessary to process transactions (e.g., payment service providers)

• When required by law or regulatory authorities

• With trusted partners who assist in executing our initiatives

4. Use of Cookies and Similar Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website.

5. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights
You have the right to:

• Request access to the personal information we hold about you

• Correct or update your personal information

• Request the deletion of your personal information, subject to legal or regulatory obligations

8. Drawing Regulations & Legal Compliance
To ensure transparency, fairness, and regulatory compliance, Heart Giving Association operates all drawings in accordance with internationally recognized nonprofit and sweepstakes standards:

• For every $10 donated monthly to a supported cause, the donor automatically receives one (1) digital entry ticket for our weekly drawings.

• Weekly drawings are conducted every Friday using a certified random selection software monitored by our internal compliance team.

• All drawings are independently audited monthly by a third-party accounting and auditing firm to validate their fairness and impartiality.

• Winners are selected at random and contacted through the email provided during donation. Prize delivery is processed securely within 5 business days.

• Results are published publicly on our official website and social media platforms, ensuring complete transparency.

• Our drawings comply with the laws and regulatory guidelines of the jurisdictions in which we operate, including consumer sweepstakes laws and nonprofit regulations.

• All official rules, audit reports, and drawing records are available for public review on our Transparency Page.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our Drawing Regulations, please contact us:

Heart Giving Association
Address: 33 UBI AVENUE 3, Singapore, Singapore, 408868
Email: contact@heartgivingassociation.org

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about how we protect your personal information.

Last updated: 02/09/2022